Get support #
Get help directly in the Starburst Galaxy UI with our chat app. You can use the app to get answers to frequently asked questions, chat with a support agent, and search our knowledge base.
Our chat bot is available 24/7 to provide quick answers to common questions. To chat with our bot, click the question mark at the top of the page, then select Chat with us.
For personalized assistance, contact our support team through the chat app. To open the chat app, click the chat icon at the bottom of any page.
The home page provides links to the messages page, Starburst Galaxy’s status page, and helpful resources such as our get started documentation.
The messages page displays a log of all your messages and interactions with the chat bot. To speak with an agent, click Send us a message.
Use this page if you prefer self-service. Type your inquires in the search bar to query our knowledge base.
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