Starburst Galaxy subprocessors #
Starburst Galaxy uses the following third-party subprocessors to assist in providing services. The subprocessors involved depend on the services ordered as outlined in the terms of service and license agreements.
Datadog #
Datadog provides observability services.
Data
Data accessed by the subprocessor:
- User ID
- Log files
Transfer mechanism
SCCs (standard contractual clauses)
Supplemental measures
Encryption of data at rest and in transit.
For more information, see the Datadog DPA.
Contact details
Datadog
620 8th Ave 45th Floor
New York, NY 10018
USA
FullStory #
FullStory provides a web-based digital intelligence system to assess Starburst Galaxy customer activity.
Data
Data accessed by the subprocessor:
- Email address
- User ID
Transfer mechanism
SCCs
Supplemental measures
Encryption of data at rest and in transit.
For more information, refer to the following FullStory articles:
Contact details
FullStory Incorporated
1745 Peachtree Rd NW Suite G
Atlanta, GA 30309
USA
Email: privacy@fullstory.com
HubSpot #
HubSpot provides a cloud-based CRM (customer relationship management) system.
Data
Data accessed by the subprocessor:
- First name
- Last name
- Email address
Transfer mechanism
SCCs
Supplemental measures
Encryption of data at rest and in transit.
For more information, see the HubSpot DPA.
Contact details
HubSpot Inc.
25 First Street, 2nd Floor
Cambridge, MA 02141
USA
Contact person: Nicholas Knoop, Data Protection Officer
Intercom #
Intercom provides CRM (customer relationship management) services.
Data
Data accessed by the subprocessor:
- Email address
- User ID
Transfer mechanism
SCCs
Supplemental measures
Encryption of data at rest and in transit.
For more information, see the Intercom Security policy.
Contact details
Intercom Inc.
55 2nd Street, 4th Floor
San Francisco, CA 94105
USA
Mailgun #
Mailgun provides email testing services.
Data
Data accessed by the subprocessor:
- Email address
Transfer mechanism
SCCs
Supplemental measures
Encryption of data at rest and in transit.
For more information, see the Mailgun DPA.
Contact details
Mailgun Technologies Incorporated
548 Market Street, Suite 43099
San Francisco, CA 94101
USA
Email: privacy@mailgun.com
Mixpanel #
Mixpanel provides product analytic services.
Data
Data accessed by the subprocessor:
- User ID
Transfer mechanism
SCCs
Supplemental measures
Encryption of data at rest and in transit.
For more information, refer to the following Mixpanel legal pages:
Contact details
Mixpanel
One Front Street, 28th Floor
San Francisco, CA 94111
USA
Email: dpo@mixpanel.com
Salesforce (Heroku) #
Salesforce provides CRM services.
Data
Data accessed by the subprocessor:
- Email address
- User ID
- First name
- Last name
Transfer mechanism
- BCRs (Binding Corporate Rules)
- SCCs
Supplemental measures
Encryption of data at rest and in transit.
For more information, refer to the following Salesforce documents:
Contact details
Salesforce
Salesforce Tower
415 Mission Street
3rd Floor
San Francisco, CA 94105
USA
Email: privacy@salesforce.com
Phone: +1 800 667 6389
Segment (Twilio) #
Twilio and Segment provide a software development kit (SDK) for capturing customer journey events to improve the product experience for Starburst Galaxy customers.
Data
Data accessed by the subprocessor:
- Email address
- User ID
- First name
- Last name
Transfer mechanism
SCCs
Supplemental measures
Encryption of data at rest and in transit.
For more information, refer to the following Segment and Twilio pages:
Contact details
Twilio
101 Spear Street, 1st Floor
San Francisco, CA 94105
USA
Email: privacy@twilio.com
Prospect Global Limited (Sopro) #
Sopro provides digital marketing services.
Data
Data accessed by the subprocessor:
- First name
- Last name
- Email address
Transfer mechanism
EU Adequacy Decision
Supplemental measures
None required.
Contact details
Sopro
27-29 North Street
1st Floor Front Suite
BRIGHTON
BN1 1EB
ENGLAND
UK
Email: dpo@sopro.io
Stripe #
Stripe provides payment processing services.
Data
Data accessed by the subprocessor:
- First name
- Last name
- Email address
- Billing address
Transfer mechanism
SCCs
Supplemental measures
Encryption of data at rest and in transit.
For more information, see data transfers.
Contact details
Stripe Inc.
510 Townsend Street
San Francisco, CA 94103
USA
Email: dpo@stripe.com
UserFlow #
UserFlow provides a user onboarding platform. Data
Data accessed by the subprocessor:
- Email address
Transfer mechanism
SCCs
Supplemental measures
Encryption of data at rest and in transit.
For more information, refer to the following UserFlow policies:
Contact details
UserFlow Inc.
548 Market St PMB 69598
San Francisco, CA 94104-5401
USA
Contact person: Esben Friis-Jensen, Co-founder and Chief Growth Officer
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