Starburst Galaxy subprocessors #
Starburst Galaxy uses the following third-party subprocessors to assist in providing services. The subprocessors involved depend on the services ordered as outlined in the terms of service and license agreements.
| Sub-processor | Service provided | Transfer mechanism | Location | Contact details | Supplemental measures |
|---|---|---|---|---|---|
| AWS | Cloud hosting services | SCCs | USA | Amazon Web Services, Inc., 410 Terry Avenue North, Seattle, WA 98109-5210, USA |
Encryption of data at rest and in transit. For more information, refer to the following AWS security: AWS Cloud Security Privacy policy AWS DPA |
| Cockroach Labs | Cloud database services | SCCs | USA |
Cockroach Labs, 125 West 25th Street, 11th Floor, New York, NY 10001, USA info@cockroachlabs.com |
Encryption of data at rest and in transit. For more information, refer to the following CockroachDB security: CockroachDB security Privacy policy CockroachDB DPA |
| Datadog | Observability services | SCCs | USA |
Datadog, 620 8th Ave 45th Floor, New York, NY 10018, USA privacy@datadoghq.com |
Encryption of data at rest and in transit. For more information, see the Datadog DPA |
| FullStory | Digital intelligence system to assess Starburst Galaxy customer activity. | SCCs | USA |
FullStory Inc., 1745 Peachtree Rd NW Suite G, Atlanta, GA 30309, USA privacy@fullstory.com |
Encryption of data at rest and in transit. For more information, refer to the following FullStory articles: Security overview GDPR FAQs Fullstory DPA |
| HubSpot | Customer relationship management system (CRM) | SCCs | USA |
HubSpot Inc., 25 First Street, 2nd Floor, Cambridge, MA 02141, USA privacy@hubspot.com |
Encryption of data at rest and in transit. For more information, see the HubSpot DPA. |
| Mailgun | Email testing services | SCCs | USA |
Mailgun Technologies Inc., 548 Market Street, Suite 43099, San Francisco, CA 94101, USA privacy@mailgun.com |
Encryption of data at rest and in transit. For more information, see the Mailgun DPA. |
| Mixpanel | Product analytics services | SCCs | USA |
Mixpanel, 1 Front Street, 28th Floor, San Francisco, CA 94111, USA dpo@mixpanel.com |
Encryption of data at rest and in transit. For more information, refer to the following Mixpanel legal pages: Security Overview Data Processing Addendum |
| Salesforce | CRM and customer support | SCCs | USA |
Salesforce, Salesforce Tower, 415 Mission Street, San Francisco, CA 94105, USA privacy@salesforce.com +1 800 667 6389 |
Encryption of data at rest and in transit. Data Transfer Mechanism FAQs Data Processing Addendum |
| Segment (Twilio) | Software development kit (SDK) for capturing customer journey events to improve the product experience for Starburst Galaxy customers. | SCCs | USA |
Twilio, 101 Spear Street, 1st floor, San Francisco, CA 94105, USA privacy@twilio.com |
Encryption of data at rest and in transit. For more information, refer to the following Segment and Twilio pages: Segment Security Twilio DPA |
| Stripe | Payment processing | SCCs | USA |
Stripe Inc., 510 Townsend Street, San Francisco, CA 94103, USA dpo@stripe.com |
Encryption of data at rest and in transit. For more information, see data transfers. Stripe DPA |
| UserFlow | User onboarding platform | SCCs | USA |
UserFlow Inc., 548 Market St PMB 69598, San Francisco, CA 94104-5401, USA privacy@userflow.com |
Encryption of data at rest and in transit. For more information, refer to the following UserFlow policies: Security Privacy regulations Userflow DPA |
| Customer elected - service specific sub-processors | |||||
| Google Cloud Platform (customer-elected) | Cloud hosting services, applicable only to customers who have a compute cluster in the selected GCP region. | SCCs | USA | Google HQ, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA GCP privacy help center |
Encryption of data at rest and in transit. Google cloud security Privacy policy GCP DPA |
| Microsoft Azure (customer-elected) | Cloud hosting services, applicable only to customers who have a compute cluster in the selected Azure region. | SCCs | USA | Microsoft Corporation, One Microsoft Way, Redmond, WA 98052, USA +1 (844) 931 2038 |
Encryption of data at rest and in transit. Azure cloud security Privacy policy Azure DPA |
| AI service specific sub-processors | |||||
| Anthropic | Applicable only to customers using Galaxy AI services. | SCCs | USA |
548 Market St, San Francisco, CA 94104, USA privacy@anthropic.com dpo@anthropic.com |
Encryption of data at rest and in transit. Anthropic DPA Privacy policy Trust Center |
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