Google Cloud #

Google Cloud marketplace #

Starburst offers the following support for our marketplace subscribers without an enterprise contract:

• Email-only support
• Five email issues to gcpsupport@starburstdata.com per month
• First response SLA of one business day
• Support hours of 9 AM - 6 PM US Eastern Time

Starburst Enterprise platform (SEP) is available and certified on Google Cloud. As an alternative, you can deploy SEP in a private cloud with Google Kubernetes Engine (GKE) directly.

More information applicable to both scenarios in available in our Kubernetes reference documentation, including our customization guide for SEP.

We also have a helpful installation checklist for an overview of the general Helm-based installation and upgrade process.